Terms & Conditions  Mae’s Magical Touch (MMT Designs)

Welcome! Thank you for choosing Mae’s Magical Touch (MMT Designs). To ensure a smooth and professional experience, please read the following terms and conditions carefully. By booking and paying, you agree to all policies outlined below.

 

 

1. Consultations

• If you are unsure about the service you need or are inquiring about branding, a $15 consultation is required before any work can begin.

• Consultations ensure we are the right fit and allow us to clarify your vision, goals, and project details.

 

2. Payment Policy

• Full payment is required before work begins.

• “Pay now, build later” is available only for websites and package services. Other services require full payment upfront.

• All payments are non-refundable.

• If required information is not provided within the agreed-upon timeframe, a $5 per day late fee may apply for websites/packages.

 

3. Scheduling & Turnaround

• Projects are scheduled based on payment confirmation.

• Turnaround times vary by service. Please provide all necessary information promptly to avoid delays.

• Pause Option: Projects can be paused for a maximum of 30 days. Communication during the pause is required.

• Rescheduling: Allowed with applicable fees depending on the service.

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4. Revisions

• Clients are entitled to up to two free revisions after the first sample view of the design.

• Additional revisions beyond the two free rounds will be $5 per revision.

• Please provide clear and specific feedback to ensure revisions are efficient and meet your expectations.

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       5. Ownership & Intellectual Property

• Upon final payment, the client owns the completed design.

• Mae’s Magical Touch retains the right to display work in portfolios, marketing, or social media unless otherwise requested in writing.

 

 

6. Communication

• Timely communication is essential to a successful project. Please respond to messages and requests for information as quickly as possible.

• I reserve the right to pause or discontinue services for clients who are unresponsive, unprofessional, or not aligned with a positive working relationship.

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7. Confidentiality

• All project details, documents, and information shared by the client are kept confidential.

• Both client and designer agree to protect sensitive information and not disclose it to any third party without consent.

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8. Right to Refuse Service

Mae’s Magical Touch reserves the right to decline or discontinue services for any client who may not be a good fit for the business. Professionalism and mutual respect are required to ensure a successful collaboration.

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9. Agreement

By moving forward with MMT Designs, you acknowledge that:

 

• You have paid in full.

• You agree to all terms outlined here.

• You understand this is a non-refundable business.

 

 

Thank you for helping me keep your experience magical! I look forward to bringing your vision to life.